Reference

The Legal Side of Your xabjee Account

This page is where we keep the rules that sit behind your account — terms, wallet use, and how we handle your details.

Terms and conditionsbKash wallet contextNagad wallet contextRocket wallet contextEligible regions note
xabjee The Legal Side of Your xabjee Account
DATA AND ACCESS

How We Handle Your Data and Account

Legal cover is only useful if it says what actually happens to your information, so here is the plain version. We collect what an account needs to run — your name, contact details, wallet number and transaction history — and we use it to process deposits, verify withdrawals and meet record-keeping duties. Cookies keep you signed in and remember your language and device preferences; you can clear them in your browser, though you will have to log in again. Account security sits with both of us: we ask for a one-time code at login, and you keep that code and your PIN private.

What we collect

Name, contact details, wallet number and transaction history — the minimum needed to run your account, settle payments and keep the records the rules where you operate require.

Cookies and sessions

Cookies keep your session open and remember your language and device settings. Clear them in your browser any time; you will simply sign in again with a fresh one-time code.

Account security

Every login needs a one-time code, and withdrawal requests are checked against your registered wallet details. Never share that code or your PIN with anyone, including someone claiming to be from us.

Retention and requests

Records are held for the period the rules require and then removed. To change or request your data, write from your registered email so we can verify the account before we act.

POLICY CONTACT

Who to Contact About Legal Matters

Questions about these terms do not need to wait for a formal complaint. Our Bangladesh support team handles policy questions through the same channels as account help, so you can ask about eligibility, wallet rules or how a term applies to your account directly.

In-account support chat Open the chat from your logged-in account and choose the policy topic. It keeps the thread tied to your account so we can check your wallet details without asking you to repeat them.
Email for formal requests Write to our support address from the email registered on your account. Use it for term changes, data requests or anything you want on record in writing rather than in a chat window.
Wallet and payment queries If a bKash, Nagad or Rocket transfer is held for a name check, send the transaction ID through support. We trace it against the wallet record and explain what is needed next.

Legal Questions We Get Asked

These are the policy questions that come up most from accounts in Dhaka and across Bangladesh. If yours is not here, support will answer it against your own account record rather than a general script.

The full terms sit on this page and are linked at the bottom of the lobby. Read them before you deposit, especially the parts on eligibility, one account per person and name-matched wallet payments.

No. Payments must come from a wallet registered in your own name. A transfer from another person's bKash, Nagad or Rocket number is held for review and may be returned rather than credited to your wallet.

Availability depends on your local law and eligible regions, and it can differ by area. Check the rules that apply where you live before you open an account, and ask support if you are unsure.

Write to support from the email registered on your account and say what you need. We verify the request against your account details, then send the record through the same channel.

We update this page and flag material changes in the lobby so you see them before they take effect. Keep using your account only if you accept the updated wording.

Yes. Ask support in writing and we close the account, settle any pending wallet balance, and remove or retain records only as long as the rules where you operate require.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.